Help Center

Getting started with The StaffApp

A walkthrough of the four steps to get your account fully set up and your first staff member active.

Adding and inviting staff members

How to add new hires, backdate existing employees, and manage invite emails.

The 90-day onboarding program

How milestone check-ins are scheduled, what each touchpoint covers, and what happens after 90 days.

Running effective check-ins

What check-ins are, how to complete them, and how to use conversation prompts effectively.

Flags and alert notifications

How flags work, what triggers them, and how to configure who gets notified.

Reviews and assessments

How self-reviews, supervisor reviews, and skills assessments work together.

Managing your subscription

Plan details, how to upgrade, manage payment, and add locations.

AI DevCoach

How to use the AI coaching assistant available on Growth and Multi-Unit plans.